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FAQ


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About Local Evictions

  • What does Local Evictions do?

    Local Evictions is an online eviction management software that handles your entire eviction. Local Evi...

  • Who should use Local Evictions?

    Local Evictions was designed for landlords and property managers alike. An individual landlord who is...

  • Why should I use Local Evictions?

    Use Local Evictions to resolve your tenancy issue fast and efficiently. We charge 1 price per evictio...

  • What makes Local Evictions better than the law firm I currently use?

    Local Evictions will NOT charge you for additional Court appearances, filing additional documents like th...

  • Which geographic areas does Local Evictions offer its services?

    As of now, Local Evictions offers its services in all 21 counties in the state of ATLANTA GA. New York is...

  • How much does Local Evictions cost?

    Local Evictions costs $599 per eviction. This price includes all filing fees, attorney court appearances ...

  • Is there a difference in price between residential and commercial evictions?

    There is absolutely no difference in price between a residential or commercial eviction.

  • What are Local Evictions features?

    Local Evictions has developed a system full of useful features and benefits to its users. The most ob...

  • How can I pay for Local Evictions?

    Local Evictions accepts all major credit cards, including Visa, Mastercard, American Express and Discover...

  • How do I contact Customer support?

    From the public website go to the Support page to send us a message or call us directly at (800) 930-7...

  • How do I send Local Evictions feedback ?

    Local Evictions loves feedback. Bring it on! You can click on the feedback link in the footer or from the...

Technical Support

  • Which browsers are supported?

    Local Evictions is optimized for Internet Explorer 8 and higher and Firefox 3.0 and higher.

  • Why do I need to enable cookies?

    The Local Evictions system won't work without cookies. We store information in them to use while you are...

  • How do I contact technical support?

    Just call our customer support team (800) 930-7605 and they will direct you to the appropriate suppo...

  • Why can't I open or view my documents?

    Our reports are sent in PDF format by default. If you are having trouble viewing your reports, try i...

Privacy & Security

  • Is my information secure?

    We take information security seriously at Local Evictions. We use Secure Sockets Layer (SSL), a technolo...

  • What information do you store about me?

    The information we store is only the information you provide us in the eviction wizard and account p...

  • What information about my eviction case is public?

    Once an eviction is filed with Court only then is the information considered public and can be acces...

Account Setup

  • How do I create an account with Local Evictions?

    It's easy and free. All you have to do is fill out the Sign up form. Just give us your name, contact...

  • Do I need a credit card to sign up?

    NO credit card is necessary to sign up. You only pay when you submit an eviction. The account is fre...

  • I forgot my password, what do I do?

    Visit our Login page, and click on the "Forgot your password" link. Enter your email address and cli...

  • I forgot my username, what do I do?

    Call us at (800) 930-7605(800) 930-7605 and a customer service representative will help you retrieve your username...

  • How do I change my username (email address)?

    Login to your account then click on My Account, you will land on the User Profile page. At the top i...

  • Why does Local Evictions require a phone number for account setup?

    Local Evictions may need to contact you regarding your specific case. In order to expedite our process an...

  • I didn't receive an email prompting me to activate my account, what should I do?

    If you haven't received an email from Local Evictions prompting you to activate your account please check...

Eviction Process

  • How long will it take to evict my tenant?

    Eviction cases vary by jurisdiction; some counties hear eviction cases every day of the week so thos...

  • What is the eviction process?

    A simplified explanation of the eviction process steps are as follows: 1. Local Evictions receives y...

  • Can I cancel my eviction if my tenant pays me to my satisfaction?

    You can cancel your eviction anytime. If you cancel within 5 days of your submission we will give yo...

  • What if my tenant makes a partial payment prior to Court?

    Unless your tenant pays in full or to your satisfaction, you proceed to Court. At Court you should h...

  • Can I use my own attorney?

    Right now, Local Evictions is not set up to offer your in house legal staff our software. If this is of i...

  • How do I track my case?

    When you log into your Local Evictions account you will be taken to the My Evictions page. This page is w...

  • Can a tenant contest an eviction?

    The only way a tenant can contest an eviction is appearing at the Court appearance going before the ...

  • My tenant surrendered the keys, what do I do?

    Change the locks so they can't enter using a spare key. Then notify Local Evictions and we will send out ...

  • How do I notify Local Evictions of updates with my tenant that may relate to my case?

    Just log into your account, find the eviction you would like to update us about and click on the Sen...

  • Why is my case on Hold?

    Your case may be on hold for 2 reasons, either your tenant filed for bankruptcy or your tenant defen...

Getting Started

  • How do I start an eviction with Local Evictions?

    Just log in to your Local Evictions account and click on the Start an Eviction button. You will be prompt...

  • What information do I need to start an eviction?

    The following information is needed to submit an eviction: (1) Property details including address an...

  • When can I evict a tenant?

    You may evict your tenant once they breach their lease which includes missing a rent payment by eve...

  • I can't find my lease can I still submit an eviction?

    You may submit your eviction without submitting a lease. If you find it you may fax it to (800) 930-...

  • What if my tenant makes a partial payment, what happens to my evictions?

    If your tenant makes a partial payment before you appear in Court, you may continue to Court to ensu...

  • What are good reasons for eviction proceedings ?

    If your tenant has defaulted on any rental payment (rent as it is described in your lease), or if th...

  • Can my tenant withold rent because of a maintenance issue?

    Tenants cannot withhold rent because of maintenance issues. However, they may defend their eviction ...

  • I can't find my unsubmitted eviction.

    If you can't find your un-submitted eviction please start the eviction over. It's more than likely i...

  • How do I know you recevied my eviction submission?

    A confirmation email will be sent to you every time you complete the eviction wizard and submit an e...

Properties

  • Is there a limit on how many properties I can save in my account?

    There is no limit to the number of properties you enter in the Local Evictions system. For some of our la...

  • What information do I need to set up a property?

    The information you need in the property profile includes: the property address, whether the propert...

  • What if my property address is different than the unit address?

    When setting up your property use the property address. When you submit an eviction there will be a ...

  • Why is it important if my property has multiple units?

    In the State of ATLANTA GA, properties with 3+ residential units must have a certificate of inspecti...

Eviction Complaint

  • Should I list the Monies Owed in a particular order?

    No, the order does not matter. However, you must enter one line item for every charge. For example, ...

  • Should I add Legal Fees?

    No, it's not necessary since an attorney prepares your complaint and will adjust the legal fees to t...

  • What if my tenant paid a portion of a month's rent?

    You should list the balance due for that particular month (or rental frequency).

  • Can I include charges other than rent in my Complaint?

    Include all outstanding balances in your Complaint as dictated by your lease.

  • What is considered a Recoverable Charge?

    A recoverable charge is any expense the tenant is reimbursing the landlord. Examples include: CAM (C...

  • What Other' charges may I include?

    Examples of other charges include: NSF (Insufficient Funds) charge, violations incurred from tenant,...

  • If my tenant owes me money and is violating the lease, do I include it in the eviction wizard?

    Give us all the information about the tenancy, tenant and all the breaches of lease (non-payment of ...

Documents

  • What Documents are necessary to start an eviction?

    None, you don't need to submit any documents when you submit your eviction. However, if you have a w...

  • I don't have all my documents available right now, can I send it later?

    You can easily submit documents by going to the specific case and clicking on the Send A Message but...

  • What types of files can I upload?

    Local Evictions accepts the following types of files: .PDF, .DOC, .DOCX, .XPS, .TIF, .JPG, .PNG

  • What is the maximum file size I can upload?

    Local Evictions can accept a maximum file size of 5MB per file.

  • Where can I find a copy of my Summons & Complaint?

    You can find all the documents related to your case in the Archive tab. The types of documents you w...

Court

  • What should I expect at Court?

    When you get to Court go to the assigned Court room where you will watch a 30 minute video about the...

  • How do I prepare for Court?

    Download the Court preparation instructions and attend Court with all the required documents as desc...

  • Do I have to appear at Court?

    A landlord or landlord representative must appear at Court as the attorney can not make financial d...

  • I missed Court, what do I do?

    If you missed Court contact us at (800) 930-7605(800) 930-7605 to see if the attorney was able to obtain an adjour...

  • I can't make a scheduled Court appearance, what do I do?

    Send a landlord representative in your place. We understand there are unforeseen circumstances; just...

  • I can't find my Court preparation package, what do I do?

    Just log into your account, find the specific case and click on the Archive tab. The Documents secti...

  • How do I know who is my attorney?

    In the Court preparation package there is a photo of your attorney. Additionally, the attorney will ...

Court Results

  • Where can I find my court results?

    If you log into your Local Evictions account, select the specific case, you will find the court results p...

  • What is a default judgment for possession?

    A Judgment for possession is an order of the court stating the landlord is entitled to possession of...

  • What is a Stipulation?

    A stipulation (stip) is a written agreement between the two parties. Once signed by the judge, the t...

  • My tenant missed a Stipulation payment, what do I do?

    Contact Local Evictions immediately by logging in and clicking on the Send A Message button. In the subje...

  • What is a Case dismissal?

    A case dismissal means the Court considers the case closed. This may occur for any of the following ...

  • What is a Marini Defense?

    A Marini defense/habitability claim means the tenant believes the residential or commercial property...

  • Can I contest a judgment?

    You can contest your judgment at Court by appearing before the judge with the attorney assigned to y...

  • Can I re-file once my case has been dismissed?

    You should consult the attorney assigned to your case about re-filing the same case with the same co...

Lockout

  • What is a lockout?

    A lockout is when the Court Officer (Court Constable) physically escorts the tenant out of the renta...

  • How do I schedule the lockout?

    You will receive email notification with the Constables' contact information that received the warra...

  • Who should go to the lockout?

    Local Evictions suggests you schedule a locksmith, who may be required to gain access to the premises and...

  • What if the tenant left personal property in the unit?

    ATLANTA GA State law grants the evicted tenant(s) 30 days to return and retrieve their personal prop...

  • How do I get back money that was owed to me if my tenant is locked out?

    A successful eviction against a Tenant only provides a Landlord with a Judgment for Possession, not ...